Audio issues
First, check if the Academy tab in your browser is muted. Additionally, check your speakers or headphones and your audio system preferences.
If you’re still experiencing issues, we recommend checking your internet connection, resetting your internet connection if necessary, clearing your cache, and updating your browser. If that doesn’t work, try another browser to see if the issue persists.
Video issues
We recommend checking your internet connection, resetting your internet connection if necessary, clearing your cache, and updating your browser. If that doesn’t work, try another browser to see if the issue persists.